Terms of Service

These terms govern your use of Time Distortion Portal, its accompanying website, and the desktop application (together, the "Software"), operated by Galactiv8 ("we", "us", "our"). By creating an account, starting a free trial, or purchasing a licence, you agree to these terms.

1. Your account

• You must provide a valid email address and keep your login details confidential.
• You're responsible for all activity that happens under your account.
• You must be of legal age to enter into a contract in your country of residence to create an account or make a purchase.
• Let us know immediately at support@galactiv8.love if you believe your account has been accessed without your permission.

2. Licence to use the Software

Time Distortion Portal is licensed to you, not sold. Subject to these terms, we grant you a personal, non-exclusive, non-transferable licence to install and use the Software on your own devices, up to the device limit shown in the app, for your own music production and sound design work.

You may not copy, redistribute, resell, sublicense, rent, or share your account or licence with anyone else, or reverse-engineer, decompile, or attempt to bypass the licence, trial, or device-activation checks built into the Software. Preset packs, sounds, and other bundled content are for use within your own productions and may not be extracted and redistributed as standalone assets.

A free trial may be offered from time to time; we may change or end trial terms at any time without notice.

3. Purchases

Purchases are processed securely by Stripe. We don't see or store your full card details; Stripe handles payment directly. Prices are shown at checkout and may change at any time, including after you've started a trial but before you buy.

Unless required otherwise by law, purchases of digital licences are generally final once your device or account is activated. This doesn't affect your statutory rights as a consumer. If something's gone wrong with your purchase, contact us and we'll sort it out.

4. Updates & support

We may release updates to the Software from time to time, including bug fixes, new features, and new preset packs. We aim to keep the Software working well but don't guarantee that every update will be available for every device or macOS version indefinitely.

5. Intellectual property

All software, presets, audio content, artwork, branding and text that make up Time Distortion Portal are owned by Galactiv8, or used with permission, and are protected by copyright. Nothing in these terms transfers ownership of that content to you.

6. Acceptable use

You agree not to misuse the Software or website, including attempting to gain unauthorised access to other accounts, disrupt the service, circumvent licence or device-activation limits, or use the Software for any unlawful purpose.

7. Availability

We aim to keep the website, account system, and licence checks available and reliable, but we don't guarantee uninterrupted access and may need to suspend or change the service from time to time, including for maintenance.

8. Termination

You may stop using the Software and request account deletion at any time. We may suspend or terminate accounts or licences that breach these terms.

9. Liability

The Software is provided "as is." To the extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of it. Nothing in these terms limits liability that cannot legally be limited, such as for death or personal injury caused by negligence.

10. Changes

We may update these terms from time to time; continued use of the Software after changes means you accept the updated terms.

11. Governing law

These terms are governed by the laws of England and Wales.

12. Contact

Questions about these terms: support@galactiv8.love